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Release Notes v1.8.2.10

TrustMe for Outlook version v1.8.2.10 has been substantially rewritten to improve performance and reliability.

Known Issues

  • 555- Users using Vista with Office 07 may experience an Outlook crash when receiving extremely long, highly formatted messages. A possible workaround if this problem is encountered is to attach the content as a separate file.
  • 507 - If a message in Outlook has not been previously selected, right-clicking on the message and choosing ‘reply’ or ‘reply all’ will allow the user compose a reply. However they will not be able to send the response once it is composed. A workaround for this issue is to ensure the message already selected before right-clicking on it and choosing ‘reply’ or ‘reply all’.
  • 1842 - A user cannot reset their password when changing their secret question with a very large answer (over 200 characters). A workaround to this issue is to limit your secret answer to 50 characters.
  • 566 - In Outlook 2007, DRM, (Digital Rights Management) may appear to be functioning when in fact it is not.
  • 256 - In every Outlook version, if a user has multiple email accounts configured for their Outlook profile, they cannot be guaranteed that Outlook will use the correct TrustMe for Outlook account to send their secure messages. A possible workaround for this problem is to set the TrustMe for Outlook account as your default Outlook account in your Outlook profile.

Office XP
Note that users who are still using Office XP will be able to utilize TrustMe for Outlook’s basic functionality such as sending and receiving email, however they can expect other functionality not to work exactly as defined.

  • 642 - users using Outlook XP may not be able to preview a secure message in the preview pane. The workaround is to open the email in its own window to read its content.
  • 1820 - Users using Outlook XP may find a secure email’s body empty when the email is opened the first time. The workaround is to open the message a second time.
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